Privacy Policy

What personal information does mart31.com collect about customers?

The information we get from our customers helps us personalize and continually improve your mart31 experience. Here are the types of information we collect.

Information you give us:

We receive and store any information you enter on our website or provide it to us in any other way.

You may choose not to provide certain information, but you may not be able to take advantage of many of our features. We use the information you provide to respond to your request, to complete your purchases, to improve our website and to communicate with you.

Automated information: Whenever you interact with us, we receive and store certain types of information. For example, like many websites, we use “cookies”, When your web browser visits mart31.com, we obtain certain types of information, or visit ads and other content provided by mart31.com or on behalf of mart31.com on other websites.

Cell phone:

When you download or use an app created by Shop4fresh or its affiliates, we may receive information about your location and mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services such as advertising, search results and other personalized content. Most mobile devices allow you to turn off location services. For more information on how to do this, check your service provider.

Email:

To help us make e-mail more useful and interesting, if your computer supports this type of functionality, we usually receive confirmation when you open an email from mart31.com. In addition, to avoid sending unnecessary messages to customers, we compare the list of customers to the lists we receive from other companies. If you do not wish to receive an email or other email from us, please choose to unsubscribe or email us.

Information from other sources: We may receive information about you from other sources and add it to our account information.

About Cache Cookies

Cookies are a unique identifier that we transfer to your device, allowing our system to identify your device and provide features such as purchases on the website, personalized advertising (for example, mart31 is associated with content provided by mart31.com) and storing items in your shopping cart between visits.

Most browsers’ Help features will tell you how to prevent browsers from accepting new cookies, how to notify you when new cookies are received, or how to disable cookies completely. In addition, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the settings for the add-in or by visiting its manufacturer’s website. Because cookies allow you to take advantage of some of the basic features of mart31.com, we recommend that you leave them open. For example, if you block or otherwise reject our cookies, you will not be able to add items to your shopping cart, continue to check out or use any mart31.com products and services that require you to log in.

Does mart31.com share the information it receives?

Information about our customers is an important part of our business and we do not sell it to others. We will only share customer information at mart31.com and its affiliates as described below, and these controls are subject to or are subject to at least the same safeguards as described in this Privacy Statement.

Subsidiaries that we cannot control:

We work closely with affiliates. In some cases, these businesses can start a store on mart31.com or as a supplier, or sell products to you at mart31.com. In other cases, we work with these companies to operate stores, provide services, or sell product lines. You can determine when a third party is involved in your transactions and we share customer information with that third party in connection with those transactions.

Third-party service providers:

We may hire other companies and individuals to perform their functions on our behalf. Examples include fulfilling orders, delivering goods, sending mail and email, removing duplicate information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid lists and links), processing credit card payments, and providing customer service. They may have access to the personal information they need to perform their functions, but may not use it for other purposes.

Promotional offers: Sometimes, we send offers to our selected mart31.com customer base through ourselves or on behalf of other merchants. When we do, we do not provide your name and address to the company. If you do not wish to receive such offers, please adjust or close the means of communication you provide to us.

Business Changes :

As we continue to grow our business, we may sell or purchase business units. In such transactions, customer information is usually one of the transferred commercial assets but is still subject to the commitments of any pre-existing privacy statement (unless, of course, the customer agrees). In addition, in the event that mart31.com or all of its assets are acquired, customer information will, of course, be one of the transferred assets.

mart31.com and others’ protection: We post accounts and other personal information when we believe that the posting is appropriate to comply with the law, enforce or apply our Terms of Use and other agreements, or protect the rights, property or safety of mart31.com, our users or others. This includes exchanging information with other companies and organizations to prevent fraud and reduce credit risk. However, it is clear that this does not include the sale, rental, sharing or other disclosure of personally identifiable information to customers for commercial purposes, in violation of our obligations under this Privacy Statement.

With your consent: In addition to the above, you will be notified when your information may be sent to a third party and you will have the opportunity not to share it.

How secure is my information?

We are committed to protecting our information with secure socket layer (SSL) software during transmission, which encrypts the information you enter.

When confirming your order, we will only display the last four digits of your credit card number. Of course, we will send the entire credit card number to the appropriate credit card company during order processing.

You must prevent unauthorized access to your password and computer. Be sure to log off when you’re done using a shared computer. Click here to learn more about how to log out.

What about links to third-party advertisers and other websites?

Our website includes links to third-party advertisements and other websites. More information about third-party advertising on mart31.com, including personalized or targeted ads for the user’s interests, also applies to these terms.

What information can I access?

mart31.com provides you with extensive information about your account and interactions with mart31.com, limited to viewing and, in some cases, updating that information. Click on the My Account page to view.

What choice do I have?

As mentioned above, you may choose not to provide information at any time, even if you may need to purchase or take advantage of mart31.com features such as customer reviews and wish lists.

You can add or update certain information on the page, and when you update it, we usually keep a copy of the previous version of our records.

If you do not want to receive emails or other emails from us, adjust your customer communication preferences. (If you do not wish to receive our Terms of Use and other legal notices, such as this Privacy Statement, those notices will still apply to your use of mart31.com and you are responsible for reviewing them to make changes.) )

If you do not want us to use the personal information we collect to allow third parties to personalize the ads we display to you, if any, please adjust your advertising preferences.

Are children allowed to use mart31.com?

mart31.com prohibits children from using it. We sell children’s products for adults. If you are under 18 years of age, you must use mart31.com with the participation of your parent or guardian.

Terms of Use, Notices, and Amendments

If you choose to access mart31.com, your access and any privacy disputes are governed by this notice and our Terms of Use, including limitations of damages, dispute arbitration, and the application of Ontario-level Canadian law. If you have any concerns about the privacy of mart31.com, please contact us through detailed instructions and we will try our best to resolve them.

Our business is constantly changing and our privacy statements and conditions of use will change. We do not guarantee that our notifications and conditions will be regularly reminded by e-mail, but you should check our website frequently to see recent updates. Unless otherwise stated, our current privacy statement applies to all the information we have about you and your account. However, we support our commitment and will never substantially change our policies and practices to reduce the protection of customer information collected in the past without the consent of the affected customer.

You provide most of this information when searching, purchasing, posting, participating in contests or surveys or communicating with Customer Service. For example, you provide information when searching for products; give instructions, provide information in your account (if you use multiple email addresses when shopping with us, you may have multiple information; communicate with us by phone, email or otherwise; Fill out a questionnaire or entry form; Preparation of wish lists or other gift registries; and provide and evaluate the comments. As a result of these actions, you may provide us with information such as your name, address and telephone number; Credit card information; WeChat Weibo account, etc., the name of the person who has shipped, including the address and telephone number; Click on the names of people listed in the settings (including addresses and phone numbers);

Automatic information

Examples of information we collect and analyze include Internet Protocol (IP) addresses for connecting computers to the Internet; Sign in; E-mail address; Password; Computer and connection information, such as browser type, version and time zone settings, browser plug-in type and version, operating system and platform; through and from our website, including date and time; Products that you have viewed or searched for; and the phone number used to dial our customer service number. We may also use browser data such as cookies, Flash cookies (also known as Flash local shared objects) or similar data in certain parts of our website to prevent fraud and other purposes. During certain visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of access to specific pages, page interaction information (e.g. scrolling, clicking and mouseover), and methods for browsing pages. We may also collect technical information to help us identify your device to prevent fraud and diagnosis.

Mobile phone

Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device’s settings menu. If you have questions about how to disable the device’s location service, we recommend that you contact your mobile service provider or device manufacturer.

Information from other sources

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties that we use to correct our records and more easily provide your next purchase or communication; We use it to help prevent and detect fraud and provide certain credit or financial services to certain customers.

Information you can access

Examples of information that you currently have easy access to at mart31.com include up-to-date information about recent orders, personally identifiable information (including name, email, password, communication preferences, address), payment settings (including credit card information, gift certificates, gift cards, points records, etc.), email notification settings, wish lists and recommendations.

Chinese version of this Privacy Policy will be based on the English version if there is a conflict with the English version.

mart31.com Oct. 9, 2022